1.1 Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch items to you or supply services to you (as appropriate). At any point up until then, we may decline to supply the items or services to you without giving any reason. At the moment the items are dispatched or the services provided, a contract will be made between you and us, and you will be charged for the items or services.
1.2 The prices payable for the items or services that you order are clearly set out on the Site. If, by mistake, we have under-priced an item or service, we will not be liable to supply that item or service to you at the stated price provided that we notify you before we dispatch the item concerned or supply the relevant service.
1.3 All prices are expressed exclusive of any VAT payable unless otherwise stated.
1.4 Your credit / debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order. The cost of your purchase as displayed on the site includes a 0.40p transaction fee that is payable to your debit card company or a 2.5% transaction fee payable to your credit card company.
2. Availability of items
2.1 If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you except to ensure that you are not charged for that item.
3. Delivery of items
3.1 Delivery will be made either by electronic mail or to the postal address specified by you on the completed order form (as appropriate).
3.2 In the case of non-electronic deliveries, we will deliver your order to the main entrance of the delivery address you provide. Please note that we deliver items only to specified regions within the United Kingdom.
3.3 Delivery times for non-electronic deliveries will be agreed with you at the time of placing your order. Whilst we make every effort to deliver all your items in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
4. Cancellation and changes prior to delivery
4.1 You can cancel or change any of your current orders for goods or services prior to dispatch by contacting firstname.lastname@example.org.